Privacy Policy

This Privacy Policy explains how SignalVista and LaTulipe SAS collect, use, store, and protect personal data when you access or use the platform.

We are committed to handling personal data responsibly and transparently, in accordance with the General Data Protection Regulation (GDPR) and applicable privacy laws.

1. Data Controller

SignalVista is operated by:

LaTulipe SAS
34150 Gignac
France

2. Personal Data We Collect

Depending on how you use the platform, we may collect:

• account information (name, email address, authentication details)
• portfolio and watchlist information you voluntarily provide
• technical information (IP address, browser type, device information)
• limited usage and navigation data
• support or contact requests
• billing-related information when paid services become available

We do not intentionally collect sensitive personal data.

We do not use advertising trackers, invasive profiling technologies, or cross-site behavioural advertising systems.

3. How We Use Personal Data

Personal data may be used to:

• provide and maintain the platform
• authenticate users and secure accounts
• deliver portfolio and market analysis features
• improve platform performance and reliability
• understand platform usage patterns at an aggregate level
• respond to support requests
• communicate important service information
• meet legal or regulatory obligations

4. Analytics and Technical Monitoring

SignalVista uses a self-hosted open-source analytics platform operated within the European Union.

Analytics and technical monitoring data are stored on infrastructure hosted in France by o2switch.

The purpose of this analytics system is limited to:

• improving platform reliability and performance
• understanding aggregate usage patterns
• identifying technical issues
• improving user experience and navigation clarity
• supporting operational security and abuse prevention

SignalVista does not use third-party advertising networks, cross-site tracking technologies, or personalized advertising systems.

Analytics are designed to remain privacy-conscious and proportionate to operational needs.

5. Legal Basis for Processing

Depending on the context, processing is based on:

• your consent
• performance of a contract or service request
• legitimate interests related to platform security and improvement
• legal obligations

6. Data Retention

Personal data is retained only for as long as reasonably necessary for operational, legal, security, or contractual purposes.

Retention periods may vary depending on the nature of the data and applicable obligations.

7. Data Sharing

We do not sell personal data.

Data may be shared with carefully selected service providers supporting:

• hosting and infrastructure
• authentication and security
• analytics and monitoring
• payment processing
• customer support

These providers are expected to maintain appropriate confidentiality and security standards.

8. International Transfers

Some service providers may process data outside the European Economic Area (EEA).

Where applicable, appropriate safeguards are implemented in accordance with GDPR requirements.

9. Security

We implement reasonable technical and organizational measures intended to protect personal data against unauthorized access, alteration, disclosure, or destruction.

However, no system or transmission method can be guaranteed to be completely secure.

10. Your Rights

Depending on your location and applicable law, you may have the right to:

• access your personal data
• correct inaccurate information
• request deletion of your data
• restrict or object to processing
• request data portability
• withdraw consent where processing relies on consent

Requests may be submitted through the SignalVista contact page.

11. Cookies and Analytics

SignalVista may use cookies and similar technologies for authentication, security, analytics, and platform functionality.

Additional information is available in our Cookie Policy.

12. Children’s Privacy

SignalVista is not intended for children under the age of 16.

We do not knowingly collect personal data from minors.

13. Changes to This Policy

This Privacy Policy may be updated periodically to reflect legal, technical, or operational changes.

Continued use of the platform after updates constitutes acceptance of the revised policy.

14. Contact

For privacy-related questions or requests, please use the contact page available on SignalVista.

You may also contact:

LaTulipe SAS
34150 Gignac
France